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Consumer Affairs

No More Sun Tax And Bono Social Amplified

Article from our website.   HERE

Making A Complaint/claim Against A Bank Plus Bank Ombudsman?

if you are making a complaint or a claim against your bank, do so in writing and present at you bank. Take a copy and ask that to be stamped for your files. The bank of Spain suggests that if you have not received as satisfactory result after o

Murcia Region - Agencia Tributaria Services

In the Murcia Region, local taxes like IBI and IVTM ´road tax´ are dealt with by the Agencia Tributaria Región de Murcia (equivalent of SUMA in Valencia region). You can check any taxes due and pay online through this link, with a listing of

Purchases, What Are My Rights?

Information from Your Europe. FAQS Shopping Rights

Complaints Form Procedure Valencia Area

Information on how to file complaint and downloadable pdf in case the business doesn´t have or doesn´t want to give a complaints form to you when requested.   LINK HERE LINK TO SUBSTITUTE FORM/TEMPLATE Procedure online, with digital certi

Legal Guarantee / Commercial Guarantee - Difference?

Explained on this European website.   HERE   Also have a look at the extensive list of FAQs at the bottom of the page, they might provide insight if you have a similar case at hand.

Cross-border Portability Online Content Services

The objective of the portability rules is to broaden access to online content services for travellers in the EU. Residents of EU member states will be able to fully use their online subscriptions to films, sports events, eBooks, video games and

How Do I Change Title Holder Of Utilities Contract?

Once you are the new title holder of utilities either as owner or tenant, you can change the contract into your name.  Details below from: Endesa Iberdrola

Can I Open A Bank Account In Eu Country I Do Not Reside In?

Simply yes.   Full Information   The EU Directive that is mentioned in the link above and that directs member states to make arrangements to offer consumers a basic bank account that can be opened anywhere in the EU, as well as ´be mo

Data Protection Agency - What Does It Do?

Full info in this informative leaflet, in English. LINK TO WEBSITE DATA PROTECTION AGENCY Link to page with contact details.