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Consumer Affairs

Check Id For Digital Certificate - Where To Go

Check where the office nearest to you is located. Can be Tax Office, INSS office or your own Town Hall. Nou need to bring valid ID, Residency Certificate and the application code for the Digital Certificate that you will have received by email.

Csv Code On Government Documents - What Is It?

CSV – Sure Verification Code or in Spanish: Código Seguro de Verificación is a code, usually added at the bottom of documents that are issued by government administrations. More info in English HERE You can verify the authenticity of 

Registro Sanitario - For Businesses Manufacturing, Selling Or Distributing Food

Info on who should register and how, in English HERE   You can also use their online office to register a product you want to bring onto the market, file a complaint about an establishment, errors in labelling on products that have caused a

Complaint Forms Online Service

In Andalucia business owners or self employed people have the choice, either offer their customers complaint forms in paper form, or subscribe to an online service. The sign to display on the premises should reflect the website address of the Ju

Can I Make A Complaint Against Judiciary/judge/magistrate?

Yes you can. Follow the instructions on the Site of the website below in the Spanish language. Complaints against the judiciary  

Pound Coin Changeover – Facts

For our members from the UK, information from the Royal Mint on the Pound Coin Changeover that is in its final weeks. LINK

Eco-tax Tourists Balearic Islands Doubled As Of 1.1.2018

Those holidaying in the Balearic Islands will have to pay double the amount as presently, in the form of Eco Tax, supposedly to finance projects that will compensate for the enormous increase of the population during the holiday season and its i

Air Passenger Rights Eu

Below you will find the necessary information plus contact details. Air Passenger Rights

Guarantee Second Hand Goods – Private Sales

With sales between 2 private indivuals, the consumer law and its guarantee periods do not apply as neither party is a professional seller. But that doesn´t mean you are completely unprotected as in those cases the Civil Code would apply, art. 1

What Is Burofax And How Does It Work?

Wondering how to send registered/certified/legal mail. Though the correos describe this as certified mail, it is more than that. A certified letter or Fax has no legal standing. Lawyers, banks or anyone who wishes to send a communication recogni
citizens advice spain

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