ECRS – an organisation that aims to help with unresolved cross border rental car problems in the EU and the UK.
You can file a complaint online but the website also has a section with FAQs that could be of assistance.
LINK TO ECRS WEBSITE
The government has developed an App where you can bring up information about the beaches in Spain, varying from the kind of sand you will find there, services available, where the nearest hospital is, the weather forecast and exact location with
From the State Gazette of today.
Extension of the validity of the periodic technical inspection certificate of vehicles.
The period of validity of the periodic technical inspection certificates of the vehicles whose next inspection date was betw
In Madrid there is a special complaints form for those establishments and service providers that are not regulated by a professional body and/or separate regulation with regards to complaints procedures.
Information HERE
And HERE
The Consumers Department of the Junta de Andalucia has issued a warning for all businesses that they are not allowed to transfer the extra costs involved with the obligatory protective COVID measures in place, as an extra cost on an invoice or q
The Ministry of Consumer Affairs has launched a website to assist consumers and users affected during the state of alarm who need information about their rights, once the administrative procedures have been reactivated.
In case of encountering a
Extension of the automatic COVID-extension of the validity of the ITV Certificates.
There already was an automatic extension of the ITV certificates that expired during the State of Alarm: till 30 days after the end of the State of Alarm. Today&
Automated translation of an article on the Moncloa website.
Today the Ministry of Consumer Affairs have launched a guide with a set of recommendations to be taken into account by the population when buying face masks in an establishment during t
From our insurance expert.
One of the most important sections of the new Insurance Distribution Directive is that the insurance company/broker has to make sure that the customer is fully aware of what he/she is contracting. This is why, they hav
Regulation (EU) 2016/2031 requires Member States, seaports, airports and international transport operators to
make available to passengers information concerning prohibitions and requirements for the introduction of plants,
plant products and ot
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