Consumer Affairs

'brushing' Activies Envelopes With Seeds - Ministry Asks For Public's Help

The Ministry of Agriculture, Fisheries and Food asks the people who receive these envelopes to inform the Agriculture area of ​​the corresponding Government Delegation or the Plant Health services of their autonomous community to proceed wit

Ecrs European Car Rental Conciliation Service

ECRS – an organisation that aims to help with unresolved cross border rental car problems in the EU and the UK. You can file a complaint online but the website also has a section with FAQs that could be of assistance. LINK TO ECRS WEBSITE

Beaches In Spain Guide - Guia De Playas App

The government has developed an App where you can bring up information about the beaches in Spain, varying from the kind of sand you will find there, services available, where the nearest hospital is, the weather forecast and exact location with

Covid-19 Extended Validity Itv Expiration Date 21.6.2020 Till 31.8.2020

From the State Gazette of today. Extension of the validity of the periodic technical inspection certificate of vehicles. The period of validity of the periodic technical inspection certificates of the vehicles whose next inspection date was betw

Complaints Form Madrid

In Madrid there is a special complaints form for those establishments and service providers that are not regulated by a professional body and/or separate regulation with regards to complaints procedures. Information HERE And HERE

What To Do If You Are Charged Extra For Covid-measures?

The Consumers Department of the Junta de Andalucia has issued a warning for all businesses that they are not allowed to transfer the extra costs involved with the obligatory protective COVID measures in place, as an extra cost on an invoice or q

Coronavirus - Suspension Administrative Windows Lifted

Part of the de-escalation process is the lifting of the suspension of administrative windows, windows for court procedures, appeal procedures and consumer rights (right to cancel contract e.g.). from the relevant Royal Decree: Therefore, firstly

New Website For Assistance Consumers With Covid Issues

The Ministry of Consumer Affairs has launched a website to assist consumers and users affected during the state of alarm who need information about their rights, once the administrative procedures have been reactivated. In case of encountering a

Coronavirus - Flexibilisation Phase Two

Update from the State Gazette from the 27th of May, valid as of same day. Updates from the State Gazette published on the 23rd of May, valid as of 25.5.2020 Flexibilisation Phase Two All those residing or undertaking activities in the areas that

Itv Expired During State Of Alarm - Info On Validity And Renewal

Extension of the automatic COVID-extension of the validity of the ITV Certificates. There already was an automatic extension of the ITV certificates that expired during the State of Alarm: till 30 days after the end of the State of Alarm. Today&
citizens advice spain


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