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Consumer Affairs

Complaint Forms Online Service

In Andalucia business owners or self employed people have the choice, either offer their customers complaint forms in paper form, or subscribe to an online service. The sign to display on the premises should reflect the website address of the Ju

Can I Make A Complaint Against A Judge/magistrate?

Yes you can. Follow the instructions on the Site of the website below in the Spanish language. Complaints against the judiciary  

Pound Coin Changeover – Facts

For our members from the UK, information from the Royal Mint on the Pound Coin Changeover that is in its final weeks. LINK

Eco-tax Tourists Balearic Islands Doubled As Of 1.1.2018

Those holidaying in the Balearic Islands will have to pay double the amount as presently, in the form of Eco Tax, supposedly to finance projects that will compensate for the enormous increase of the population during the holiday season and its i

Air Passenger Rights Eu

Below you will find the necessary information plus contact details. Air Passenger Rights

Guarantee Second Hand Goods – Private Sales

With sales between 2 private indivuals, the consumer law and its guarantee periods do not apply as neither party is a professional seller. But that doesn´t mean you are completely unprotected as in those cases the Civil Code would apply, art. 1

What Is Burofax And How Does It Work?

Wondering how to send registered/certified/legal mail. Though the correos describe this as certified mail, it is more than that. A certified letter or Fax has no legal standing. Lawyers, banks or anyone who wishes to send a communication recogni

Alert Emergency Services – App Gives Exact Location

There are a numerous Apps that you can download on your phone that will enable emergency services ambulances, fire fighters, police. The will enable these services to locate you exact posiition using GPS coordinates. Especially useful if you liv

Complaints Iberdrola

The first step would be to contact Iberdrola via the complaints site below. Drop down menu for English. Customer Arbitration System If you do not receive satisfaction, the suggest that you contact your regional Arbitration Board. To find this

How To Make A Complaint Against The Tax Agency (agencia Tributaria)

You can make a complaint against the tax agency online. You can also use the same link to follow up your complaint. Claims made via this system does not constitute an appeal. Will not suspend any proceedings. Its presentation does not suspend t