Charges to not exceed national fees. This includes: Payments, transfers and cheques and your credit or debit card.
When you pay for something in the EU using your credit or debit card, traders and banks cannot charge you an extra fee!
The EU Directive that is mentioned in the link above and that directs member states to make arrangements to offer consumers a basic bank account that can be opened anywhere in the EU, as well as ´be mo
Wondering how to send registered/certified/legal mail. Though the correos describe this as certified mail, it is more than that. A certified letter or Fax has no legal standing. Lawyers, banks or anyone who wishes to send a communication recogni
The link to the area for information for making a claim, in Spanish only. You should first make the complaint in writing at the bank where you have a complaint. Giving the bank a period of time to answer, say 14 days before you take the claim to
The total was 2.500, now (December 2016) lowered to 1.000 euros, as communicated to the press after the Consejo de Ministros early December. Will update with exact date that this measure will come into force when published on the State Bul