Please read the document from our library.
Consumer Rights https://www.citizensadvice.org.es/wp-content/uploads/RIGHTS-OF-CONSUMERS-AND-USERS-IN-THE-PURCHASE-OF-CONSUMER-GOODS.pdf
FAQS
If you cancel a car or home insurance before the year´s contracted policy has run out, because you sold your car / property, you might expect a refund for the remaining period on the policy, but in Spain this would very much depend on the ins
LINK TO CORREOS WEBSITE
You´ll have to select the subject of your complaint.
Please note that there are specific windows for all the different kinds of shipments.
On the Correos webpage (link above) select the bottom link for international ship
It´s called the Libro de Hojas de Reclamaciones. Info on your rights as consumer, how to file a complaint etc. in The Library, section Consumer Affairs.
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