• Make a Donation
  • Ask For Advice

Consumer Affairs

What Can I Do If I Have Been Sold Faulty Goods?

Please read the document from our library.   Consumer Rights https://www.citizensadvice.org.es/wp-content/uploads/RIGHTS-OF-CONSUMERS-AND-USERS-IN-THE-PURCHASE-OF-CONSUMER-GOODS.pdf   FAQS

Where Can I Find Complete Text Consumer Law Balearic Islands?

Valid as of November 1st 2014. http://www.boe.es/boe/dias/2014/08/20/pdfs/BOE-A-2014-8820.pdf  

Do You Get A Refund When Cancelling Insurance?

If you cancel  a car or home insurance before the year´s contracted policy has run out, because you sold your car / property, you might expect a refund for the remaining period on the policy, but in Spain this would very much depend on the ins

Where Can I Make A Complaint? Consumer Office Omic

Please use this link below where you will find the consumer office in your area.   OMIC Office in Your Area  

How To File A Complaint Re Spanish Correos?

LINK TO CORREOS WEBSITE You´ll have to select the subject of your complaint. Please note that there are specific windows for all the different kinds of shipments. On the Correos webpage (link above) select the bottom link for international ship

A Device I Purchased Is Faulty, Can I Ask For My Money Back?

Info on your rights as consumer, how to file a complaint etc. in The Library, section Consumer Affairs.

What Is The Equivalent Of A Complaints Form In Spain?

It´s called the Libro de Hojas de Reclamaciones. Info on your rights as consumer, how to file a complaint etc. in The Library, section Consumer Affairs.
citizens advice spain


We use our own and third-party cookies to prepare statistical information through the analysis of your browsing, in accordance with our cookies policy. If you continue browsing, you accept its use.
view CAB cookie policy

Utilizamos cookies propias y de terceros para elaborar información estadística y mostrarte publicidad personalizada a través del análisis de tu navegación, conforme nuestra política de cookies. Si continúas navegando, aceptas su uso.
ver política de cookies de CAB

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.