HOW TO FILE A COMPLAINT RE SPANISH CORREOS?

How To File A Complaint Re Spanish Correos?

2014 August 15th

LINK TO CORREOS WEBSITE

You´ll have to select the subject of your complaint.

Please note that there are specific windows for all the different kinds of shipments.

On the Correos webpage (link above) select the bottom link for international shipments and the one above that for national ones.

You need to look up the guarantees of the specific postal service you used and the specific window to appeal if you are looking for reimbursement of shipping costs and/or compensation for value of content of the package.

Here´s a LINK to the international tariffs and the cover/guarantee when a package get lost or sent to wrong address or just very long underway (demora). Choose the link at the bottom of the page.

DT stands for the return of the shipping costs you have paid and DEG is a monetary unit to express the compensation due.

Please note: The information provided is based upon our understanding of current legislation. It is not legal advice but is provided freely to enable you to be properly informed. We recommend that if you are considering taking action, you should seek professional advice.

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How To File A Complaint Re Spanish Correos?

How Can Citizens Advice Bureau Spain Benefit You?

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