Some residents of towns and municipalities where Hidralia are the water provider are eligible for significant support in paying their bills.
Hidralia, have subsidised tariffs in many towns, with the aim of improving the lives of those who live t
The Real Decreto Ley from October last year did not just get rid of Sun Tax and provided info about the new Bono Social, but also contains information about new consumer rights with regards to your electricity contract.
Info from October 2018
The first step would be to contact Iberdrola via the complaints site below. Drop down menu for English.
Customer Arbitration System
If you do not receive satisfaction, the suggest that you contact your regional Arbitration Board. To find this
The City of Torremolinos applies reduced rates to pensioners, people with low incomes and people in unemployment. Full information found in the Spanish website or visit your town hall, water company or social services for assistance with the app
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