The Real Decreto Ley from October last year did not just get rid of Sun Tax and provided info about the new Bono Social, but also contains information about new consumer rights with regards to your electricity contract.
Info from October 2018
The first step would be to contact Iberdrola via the complaints site below. Drop down menu for English.
Customer Arbitration System
If you do not receive satisfaction, the suggest that you contact your regional Arbitration Board. To find this
The City of Torremolinos applies reduced rates to pensioners, people with low incomes and people in unemployment. Full information found in the Spanish website or visit your town hall, water company or social services for assistance with the app
Yes you can. You can click on the link and go to “Information of Supply” and follow instructions.
Translation of the windows to click on.
1. Información de un Abastecimiento
This is a very useful website with contact details and info on all government bodies, including form for complaints about local council services, Consumer Office, Ombudsman, How to make an appointment at townhall, etc.
LINK to Palma website
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