In Spain called the right of access to public information ‘derecho de acceso a la información pública’, covered by the Transparency Law.
Public information is the set of contents or documents, whatever their format or support, held
The Holiday Season will be upon us shortly and many will no doubt partake in the Spanish costume of trying your luck with the many lotteries that will be selling tickets for drawings around Christmas, New Year and Three Kings.
But what if you wi
Instead of calling number 060 to access the information service of the Spanish State Administration, when you call from abroad you need to use number +34 902 887 060. But not all providers support calling 902-numbers from abroad and the cost cou
Info from Spanish Consumer Organisation FACUA.
FACUA-Consumers in Action reminds all passengers who have suffered the loss, delay in delivery or breakage of luggage on an airplane flight that are entitled to compensation of up to 1,353 euros, de
The very short answer is no, in most of the Autonomous Regions there is no law that obliges bar and restaurant owners to serve their clients tap water without charge. There are laws that regulate this in the regions of Navarra, the Balearic Isla
According to Consumer Law, yes you can.
As it’s not the main business of either to provide ‘hostelería’ services, and consumers should be free to choose where they buy food and drinks. Obliging those who have bought tickets
Available for the following groups of citizens:
– Over 60 years
– Persons benefiting from permanent disability contributory pensions, in their total, absolute or severe disability, recognized in the Social Security protection regimes
Consumers calling from one EU country on a landline phone or mobile to another EU country pay a maximum amount of €0,19 per minute (+ VAT) and €0,06 per SMS (+ VAT). The prices of International communications within the EU are capped as of 1
Contact the European Commission
Advice to help you overcome practical problems with exercising your rights in Europe
General information about EU matters in any of the official EU languages
Call the free phone number 00800 6 7 8 9 10 11 from
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