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FAQs

How Can Citizens Advice Bureau Spain Benefit You?

As an expatriate living in Spain; do you find that the Spanish bureaucratic system can be disconcerting? Have you discovered that the simplest of transactions are difficult to conclude? Find yourself searching for answers to problems only to discover that there is nowhere where you could find a solution? I am assuming that the answer is yes and that is why should be a member of our web site if you arent already.

Most Recently Added FAQ's

Insurances The New Rules With Regards To Consumer Info

From our insurance expert. One of the most important sections of the new Insurance Distribution Directive is that the insurance company/broker has to make sure that the customer is fully aware of what he/she is contracting. This is why, they hav...

How To Change Bank Account Sepe

Info on the SEPE website. English translation. If you want to change the bank in which you are receiving your benefit, you must notify the State Public Employment Service (SEPE). You must provide the IBAN code (International Bank Account Code) a...

Coronavirus Simplified Procedures Inss And Sepe Plus Faqs Sepe

During the State of Alarm, you will be able to access all necessary procedures to apply for benefits etc. without an electronic signature, so without the need for a digital certificate or a Cl@ve. For the INSS, for applications, communications o...

Coronavirus What About Vaccinations?

  Vaccinations will only be administered to ‘priority groups’ during the State of Alarm. Babies up to 15 months Pregnant women Those extra vulnerable for the COVID-19 virus, at the discretion of your GP You need to make an app...

Extension To The State Of Alarm Now Official

Congress has agreed that the State of Alarm should stay in place until midnight on the 11th of April. ...

Hotel Closure & Unable To Return Home. Government Provides List Of Accommodation

  Update: new list published 30.3.2020 The British Consulate has provided this information. The list of accommodation available on the link below. Accommodation Available Link to Info from the Spanish Government in English. ...

Coronavirus Tv Education Programme 'aprendemos En Casa'/learning From Home

RTVE and ClanTV in collaboration with the Ministry of Education, will offer 5 hours of educational TV daily. The project will start this Monday, March 23, and the contents have been adapted to all ages of compulsory schooling, from 6 to 16 years...

Coronavirus Taking Care Of Feral Pets

Published in the State Bulletin today. In the context of the state of alarm, and taking into account its objectives, among which is to contain the progression of the disease, the relevant Royal Decree provides for limiting the free movement of p...

Coronavirus Closure Employment Agencies Sepe/inem/servef/labora

Note: 25.3.2020 Those whose employers are in the process of arranging for an ERTE, do NOT have to make an appointment. Your employer should take care of everything. Those whose contracts have been ended, DO need to make an appointment and can pr...

Coronavirus Closure Of Inss (social Security) Offices

From March 16 until further notice the Social Security offices will be closed. Any urgent procedures can be carried out online. There are links for various processes including sending documentation. The site is in Spanish but your computer shoul...