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FAQs

How Can Citizens Advice Bureau Spain Benefit You?

As an expatriate living in Spain; do you find that the Spanish bureaucratic system can be disconcerting? Have you discovered that the simplest of transactions are difficult to conclude? Find yourself searching for answers to problems only to discover that there is nowhere where you could find a solution? I am assuming that the answer is yes and that is why should be a member of our web site if you arent already.

Most Recently Added FAQ's

How Do I Register As Organ Donor?

This website from the National Transplant Organisation will tell you how. You can either register digitally, or apply to receive a fysical donor card. Links to all Autonomous Communities are provided. Register ...

Is There A Legal ´cooling Off´ Period In Which A Contract Can Be Cancelled?

The answer is yes, and no. Yes, there is a legal cooling off period, of 14 days (without having to give reason) as confirmed by the Spanish Consumer Law, articles 70 (contracts signed in shop or office) and  102 (contracts signed outside shop/o...

Are Fire Extinguishers Obligatory By Law To Have In Home?

That would depend on whether the licence to build or refurbish your house was issued before or after March 2006 (Real Decreto 314/2006, de 17 de marzo, por el que se aprueba el Código Técnico de la Edificación) . After that date, fire extingu...

How To Change Name Or Other Details On Endesa Contract?

Through the online office on the Endesa webpage. LINK Once registered and logged in, choose ´mis contratos´ and then ´modificar contrato´. You will then be presented with a list of options, change facturation data is one of them. You can als...

How Can I Make An Appointment With Sepe/inem – Cita Previa?

You fill out your postal code and NIE number in the fields in this link. Tick the second option if you want to apply for unemployment benefits. LINK     ...

Is It Possible To Register For Nhs Healthcare Andalucia?

Member Steve Clarke did and he kindly put his experience to paper for us to share. You can find his text in the Library, Health Section. Or click the link below for direct access. Members Experience ...

Can Non Pensioners Use S1 As Proof Healthcare With Residency Application?

Information document in the Library, Health section. Enter directly using the link below. Use of S1 ...

Do I Need To Present My Bank Valid Id And Proof Of Origin Of Funds?

Information document in the Library, Finance Section. Or click on link below for direct access. Proof of Origin of Funds ...

What Are The Bank Holidays For 2015?

Information document in the Library, Employment section. Or click link below for direct access. https://www.citizensadvice.org.es/wp-content/uploads/BANK-HOLIDAYS-FOR-ALL-REGIONS-OF-SPAIN-FIESTAS-LABORALES-2015.pdf     ...

How Do I Appeal A Traffic Fine?

Information document on this subject in the Library, Fines & Embargoes section. Or click link below for direct access. https://www.citizensadvice.org.es/wp-content/uploads/HOW-TO-APPEAL-A-TRAFFIC-FINE.pdf   Link to the DGT Website as li...