As an expatriate living in Spain; do you find that the Spanish bureaucratic system
can be disconcerting? Have you discovered that the simplest of transactions are difficult to conclude?
Find yourself searching for answers to problems only to discover that there is nowhere where you could find a solution?
I am assuming that the answer is yes and that is why should be a member of our web site if you arent already.
Unless agreed upon by both parties, the maxium wait time for goods or services to be delivered is one month (art. 66.1 of the Ley de Consumidores). Likewise for good or services purchased from a distance (on-line) (art. 109).
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Yes, fonts used in contracts must be 1,5 mm high as a minimum and the background colour, is not supposed to influence legibility negatively. Article 80.1 of the Ley de Consumidores.
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No, according to art. 21.2 of the Ley de Consumidores the cost for the consumer when using a number ´Atención al cliente´ cannot be more than the basic telephone tariff.
UPDATE MARCH 2017. The fact that numerous companies operating in Spain d...
No, according to art. 96.2 of the Ley de Consumidores they are only allowed to call you between 9 and 21 hours, and not on holidays or during weekends.
You can opt out of receiving any commercial/marketing phone calls by registering on the Robin...
Regulations for Andalucia state that you do not, if you limit yourself to simply letting off the ready-made articles that you can legally buy and do not manipulate or combine them. Please be warned that you cannot carry more than 15 kg of firewo...
Update 04/02/2016. Due to a recent court case where a court ruled in favour of the INSS, this subject is on hold until we have further information.
For information on this, please visit the link below.
A glimmer of hope for people with a resi...
Visit the link below for the health section in our libaray. Navigate the site for other information and news about healthcare in Spain by using the search tool.
Health Section
...
Visit the link below which will provide various options to apply for the information.
LINK TO INFO FILE IN LIBRARY
Direct link to the Seguridad Social electronic office, info in English
HERE
In addition to that info. You can also apply by...
For info please read our Information Post in the Latest News section under News & Views.
Or click this link for direct access.
https://www.citizensadvice.org.es/co-payment-prescription-meds-maxima-2015/
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