• Make a Donation
  • Ask For Advice

FAQs

How Can Citizens Advice Bureau Spain Benefit You?

As an expatriate living in Spain; do you find that the Spanish bureaucratic system can be disconcerting? Have you discovered that the simplest of transactions are difficult to conclude? Find yourself searching for answers to problems only to discover that there is nowhere where you could find a solution? I am assuming that the answer is yes and that is why should be a member of our web site if you arent already.

Most Recently Added FAQ's

On Holiday. How Can I Get Emergency Treatment?

Visit the emergency department of the nearest hospital with your EHIC. If you do not possess the card, please read the information HERE. ...

Pregnant And No Healthcare In Spain?

REPEALED. Do not be concerned for immediate treatment and up to post birth. Please visit this LINK ...

Bought Off Plan And Do Not Have My Property?

For information on how to possibly go forward and reclaim your funds, even if the promoter has declared bankruptcy, click HERE ...

What To Do About Bullying?

There is a zero-tolerance rule about bullying on Spanish schools. If your child is victim of bullying, please go talk to his or her tutor first, if not the desired result, go to the ´jefe de estudios´ and ultimately the director of the school....

What Is The Clausula Suelo?

Clausula Suelo is an abusive floor clause in mortgage contracts, used by the banks and deemed to be illegal by the Spanish and EU courts. For full information, please read the facts HERE ...

Are There Options As I Cannot Pay My Mortgage?

You will find the information on the article below helpful. Mortgage Debt For information pertaining to your individual case, please contact Myra You may be advised to seek further advice from a lawyer with expertise in the field of mortgage d...

Where Can I Obtain Advice On Mortgage Debt?

The information on the article below, will be helpful. Mortgage Debt Each case of mortgage debt must be examined by individual merits. For first step please contact Myra at: myra@citizensadvice.org If necessary you may be advised to seek furt...

Do Children Need Their Own Ehic When Travelling?

Yes they do. Every family member needs to have their own EHIC when traveling. You can make an application on your child’s behalf and they’ll receive their own card. They can then use their card even if they’re not traveling with yo...

Can I Pay A Traffic Fine In Installments?

You can apply for ´pago a plazos´ or ´pago fraccionado´ with the authorities that issued the fine, you must do so within the voluntary payment period. You will not be entitled to the 50% discount-option. You would need to present supporting ...

Can I Pay My Seg. Social Contribution By Debit Or Credit Card?

Yes, you can, since January 15, 2015. But only late payments, so outside the reglamentary payment period, but still considered voluntary. Even debts to the Seguridad Social that have already reached ´reclamación´ stage, can be paid by debit o...