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FAQs

How Can Citizens Advice Bureau Spain Benefit You?

As an expatriate living in Spain; do you find that the Spanish bureaucratic system can be disconcerting? Have you discovered that the simplest of transactions are difficult to conclude? Find yourself searching for answers to problems only to discover that there is nowhere where you could find a solution? I am assuming that the answer is yes and that is why should be a member of our web site if you arent already.

Most Recently Added FAQ's

Where Can I Find A Consumer Association In My Region?

Besides the OMIC at your town hall, you can also write a complaint to the government body in your region. Known as AECOSAN (Agencia Española de Seguridad Alimentaria y Nutrición) and regional offices CIDOC. ‘centre for consumer informati...

Can I Renew A Damaged Residency Certificate?

Yes you can. The newer small green cards, if written that you are a permanent resident. Those issued to families (non EU) of EU members have a validity of ten years and should be renewed automatically. These newer cards which you cannot laminate...

Residency Authorisation Non Eu

  Information in Spanish     Information in English French     Non EU Non Lucrative Residency   In English Non Lucrative Requirements Residency Application Non Lucrative Non EU Renew Non Eu Non Lucrative Residency M...

How Can I Contact The Emergency Services?

We have found that there can be delays or language problems calling 061. We suggest using the 112 emergency number. Here we provide the telephone numbers for: European Union all countries 112 Guardia Civil: 062 Guardia Civil Policia Nacional...

Can I Report A Robbery In English And Other Languages?

You can report a theft loss and all crimes which do not need the presence of the police. You can do this in an office of the policia nacional, by telephone and by internet. There is also a special link for tourists. The following crimes can be r...

Spanish Birth Certificate How To Order From Abroad?

You will find the information on this LINK. ...

Spanish Birth/death Certificate – Order Copy From Spain Or Abroad?

You can apply for copies from births that have been registered at a Civil Registry in Spain, either in person, by mail, or online, both with and without a digital certificate installed on your computer. Whether this online option is available t...

Paternity Leave, For How Long Can I Claim It?

Status quo 2015. You can claim for 15 natural days. Was supposed to have been amplified to a whole month by January 1st, but not approved by government. Update per 1.1.2017 Amplification to 4 weeks now a fact! Apart from the 2 days ´permiso de ...

Fogasa – What Does It Stand For And Why Should All Employees Know About It?

FOGASA is the Fondo de Garantía Salarial, the Salary Guarantee Fund, an autonomous organism in Spain that takes care of the payment of debts from employers towards employees when they cannot themselves, because of declared insolvency or when th...

How To Make A Complaint Against Public Health Service

If you are not satisfied with the treatment you have received through the Spanish National Health Service you can either ask for the Libro de Hojas de Quejas y Reclamaciones (complaints book) at your medical centre, or write a letter to the Serv...

FAQ Library

Here you will find answers to the most frequently asked questions.