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FAQs

How Can Citizens Advice Bureau Spain Benefit You?

As an expatriate living in Spain; do you find that the Spanish bureaucratic system can be disconcerting? Have you discovered that the simplest of transactions are difficult to conclude? Find yourself searching for answers to problems only to discover that there is nowhere where you could find a solution? I am assuming that the answer is yes and that is why should be a member of our web site if you arent already.

Most Recently Added FAQ's

Bicycles Am I Allowed To Carry Them In Boot Of Car?

Not if you leave them loose – you have to prevent them from moving in case of an accident, for example with luggage straps attached to the metal rings in the floor of the boot.   ...

Goods Or Services Contracted Online – The Right To Withdraw Unilaterally

With most contracts, signed for the purchase of goods or services through the internet or by phone, you have a period of ´derecho de desistimiento´ during which you can cancel that contract unilaterally, without giving reason and without penal...

Orange How To Exercise Right To Withdraw Contract Unilaterally?

Any contract with Orange can be re withdrawn unilaterally, within 14 days of signing, if you follow the correct procedure, without giving any reasons. It´s called ´derecho de desistimiento´ and here is the information. Orange ...

Sick Pay – What Percentage Of My Wages Am I Entitled To?

General rule if your sick leave is the result of a non-work related accident or common illness: first three days of your sick leave are not paid. Day 4 to 20 are paid by your employer, after that, the Seguridad Social or a Mutua (insurance compa...

Sick Pay Do Employees With Contract Always Have The Right To Receive It?

No, not in all circumstances. To be able to receive sickpay during sickleave for common illness / disease, you need to have been ´in the system´ for at least 180 days in a period of 5 years, prior to your claim. More info on THIS LINK. ...

Moving To The Uk Will I Be Entitled To Healthcare?

To check for entitlement if applicable, please visit the UK government site below. UK State pensioners please note this paragraph: “UK state pensioners who live elsewhere in the EEA will now have the same rights to NHS care as people who l...

Alertcops – App To Alert State Law Enforcement Authorities

From the website of the Ministry of Interior: ¨AlertCops is a citizen security alert system of the State Law Enforcement Authorities (FFCCSE in Spanish) The goal is to create a universal access to every public citizen security service, so any p...

Driving Licence Categories Uk Compare Old And New

To compare categories on old and new driving licences, please read through the info provided by the UK government HERE.   Info from DGT Tráfico on categories Spanish driving permits. HERE ...

What Is Cross Border Healthcare?

This is where you can opt to have your operation treatment in a EU country other than where you reside. Read Maria’s BLOG Further information on this LINK In Spanish The Right to Planned Treatment Abroad. LINK ...

New App Your Passenger Rights At Hand

Passengers stranded at airports or awaiting missing luggage may now use a mobile application for free to check their rights immediately and on the spot. The EU is the only area in the world where citizens are protected by a full set of Passenger...

FAQ Library

Here you will find answers to the most frequently asked questions.