Progressive reopening of the Tax Agency offices
As of May 26, the Tax Agency offices located in areas that are in Phase II of the de-escalation process established by the health authorities are again open for face-to-face attention. At the moment, in this phase the public attention services that will be provided in the offices will only be those that, in addition to being considered essential, are those that can be attended by volume of public influx at the current health status.
These services, which will only be provided by appointment in the offices where the required sanitary requirements can be met, will be among others those that are explained in the following link:
From May 25, the possibility of requesting an appointment for face-to-face care opens through the usual channels:
By phone, calling the numbers 901 200 351 or 91 290 13 40 from Monday to Friday from 9 a.m. to 7 p.m. These phones are NOT valid to make an appointment for the 2019 Income Tax campaign RENTA.
By Internet, at the following link:
Through the Tax Agency App.
In any case, the actions related to verification and investigation procedures that require the presence of the taxpayer or their representative, will be carried out by appointment in the terms indicated in the communications sent to said taxpayers.
Although the appointment application reflects all the usual services by appointment, only those indicated in the indicated link will be enabled, and only for offices located in areas that are in Phase II.
The face-to-face attention in the offices for the rest of the services will be gradually enabled according to the phase in which the area where each office is located.
For the reasons previously mentioned, the face-to-face preparation of personal income tax returns in the framework of the Income Campaign (RENTA) remains suspended and contingent on the evolution of health circumstances. Update 5.6.2020. As of today it’s possible to make an appointment for presential help with your RENTA tax declaration. Appointments as of 9.6.2020.
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