Special Brexit 060 Info Spanish Government

Posted in: Brexit
Author: Richelle de Wit
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Info service on the subject of Brexit, available as of February 1st 2020, in English and Spanish.

From the Government website: “Its objective is to respond to the calls of citizens, both Spanish and British, and to inform in relation to the impact of the departure from the United Kingdom that will take place on January 31, 2020.

The telephone service “Brexit 060” will be available in both Spanish and English, according to the option chosen by the person concerned.

To access the service, citizens who call 060, (or 902 887060 if calling from abroad) after the welcome speech, will have the option “Brexit”. An automated digital voice system will guide you, in a simple and intuitive way, through a series of topics of maximum interest on the “Brexit” related to the relations of citizens with the Public Administration.

The main information will revolve around the following topics: Residence, Healthcare, Driving License, University, Travel and Business; there will be an additional option to be able to make other queries.

Citizens can also be attended by agents who will guide them on any issue related to Brexit.

Both automatic locutions and agents are organized to derive calls to more specialized levels of care when citizen inquiries so require.

For all matters related to the residence of Spaniards in the United Kingdom, such as documentation, studies, work or business activities, the “Brexit 060” service has developed a specific coordination with the attention services of the Spanish Embassy and Consulate in London . In this way, any novelty that occurs in the British context will be quickly updated on the 060 telephone service.”

Note: Some telephone operators bill the cost of calling 060 as a premium number. This means that the call to 060 may have a special cost not included in ADSL / fiber + calls or similar type plans, or mobile rate plans. Thus, even if you have calls to national numbers in your landline plan or have a special cost of national calls on your mobile, the call to 060 will have a charge that depends on your operator depending on the cost you set for a interprovincial call (without any plan). We recommend that you contact the customer service of your telephone operator for more information.

Please note: The information provided is based upon our understanding of current legislation. It is not legal advice but is provided freely to enable you to be properly informed. We recommend that if you are considering taking action, you should seek professional advice.

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