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Consumer Matters

How Can Citizens Advice Bureau Spain Benefit You?

As an expatriate living in Spain; do you find that the Spanish bureaucratic system can be disconcerting? Have you discovered that the simplest of transactions are difficult to conclude? Find yourself searching for answers to problems only to discover that there is nowhere where you could find a solution? I am assuming that the answer is yes and that is why should be a member of our web site if you arent already.

Guarantee Period Goods Bought In The Eu

Under EU rules, a trader must repair, replace, reduce the price or give you a refund if goods you bought turn out to be faulty or do not look or work as advertised. All goods bought in the EU have a free two-year guarantee. That includes purchas

Where Can I Find A Consumer Association In My Region?

Besides the OMIC at your town hall, you can also write a complaint to the government body in your region. Known as AECOSAN (Agencia Española de Seguridad Alimentaria y Nutrición) and regional offices CIDOC. ‘centre for consumer informati

FAQ Library

Here you will find answers to the most frequently asked questions.