The Insurance Ombudsman is an independent authority, which does not belong to any insurance company and will defend the customer interests against the insurance companies when these have not been fulfilled.
The Spanish Insurance Ombudsman can be contacted by email: reclamaciones@da-defensor.org or by post to Defensor del Cliente (Asegurado),
D.A. Defensor
c/ Velázquez, 80, 1º Dcha
28001 MADRID
Tel 91 310 40 43
Fax 91 308 49 91
to website.
Check under ´clientes´ if your insurance company has subscribed to the services of the Insurance Ombudsman.
Update Myra.
Please note: The information provided is based upon our understanding of current legislation. It is not legal advice but is provided freely to enable you to be properly informed. We recommend that if you are considering taking action, you should seek professional advice.
How Can Citizens Advice Bureau Spain Benefit You?
As an expatriate living in Spain; do you find that the Spanish bureaucratic system
can be disconcerting? Have you discovered that the simplest of transactions are difficult to conclude?
Find yourself searching for answers to problems only to discover that there is nowhere where you could find a solution?
I am assuming that the answer is yes and that is why should be a member of our web site if you arent already.
