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News Articles from Citizens Advice Bureau Spain

Athena V11. Fraud Or Investment?

Cab Spain have received enquiries from expats who a few years back invested with Athena V11. It appears that these investors have not received any interest on their investments, shareholder Reports or quarterly portfolios or any documentation at

Higher Indemnizations Victims Traffic Accidents

We received a heads-up from our lawyers about the approval of a new concept-law. The Consejo de Ministros approved the proposal last Friday and it contains a new calculation system to determine the amount of indemnization to pay out to victims o

Primary Care For Non -residents: A Smoke-screen

I know many of you must have seen the news that the “government” is giving non-documented individuals access to primary care medicine. I will now tell you why this will NOT work: + They will not have a card: no card, no access to s

Reporting Cases Of Illegal Practices By The Healthcare Facilities

Dear Members, I have been in touch with ‘Yo Si Sanidad Universal’, an association that is fighting to abolish abuses of the healthcare law. In order to do that, and also to expose the way that the civil servants do NOT do adhere to t

Movistar Fusión Contracts Increase 5 Euros/month

Telefonica is in the process of informing all clients that have contracted one of the Movistar Fusion products, that as of May 5th the contracted services will be 5 euros/month more expensive. Fusión TV Contigo will go up from 42 to 47 euros. F

Healthcare For Undocumented Immigrants

Illegal immigrants living in Spain will have access to free primary healthcare with a general practitioner are reinstated. These undocumented citizens lost the right to healthcare under the April 2012 ruling. This left only pregnant women, those

– New Instruction From Dgt/trafico Re Renewal Driving Licences

Although the directora of DGT/Trafico has not had the decency to respond to our letters, the latest sent on February 16th and delivered to her office on February 18th. We believe that the DGT are back-peddling and the new Instrucción 15/S-136 t

Banks Charging For Cash Withdrawals With Card From Different Bank

CONSUMER INFO: For those not banking with Caixa but using their cash-withdrawal machines – as of 27th of March Caixa will be charging 2 euros per withdrawal. Consumer Organisations warn consumers that they are now paying double, as the ba

Sixty Detained In Timeshare Fraud Affecting British Pensioners In Malaga Region

According to the national police, sixty members of a criminal network who preyed on retired British expatriates have been arrested. Using a telesales team these crooks offered to purchase timeshares at very attractive prices. The owners of these

Telephone Contracts. Is Residencia A Requisite For A Contract?

Today the 14/03/15 we have another long thread on our facebook group page on the title matter. The information will be lost to fb scroll so is being published on our website. I have spoken to a lovely Movistar staff member from Sevilla who was m
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