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Complaint Forms Online Service

In Andalucia business owners or self employed people have the choice, either offer their customers complaint forms in paper form, or subscribe to an online service. The sign to display on the premises should reflect the website address of the Junta if the latter is the case. You need a digital certificate installed on your computer to be able to use this service as a consumer.

More info

HERE

Note that on the link there is also the option to download a copy of the form to use, to fill out and print, for those that do not have a digital certificate.

General info from the Junta

HERE

 

Valencia offers the same service, both in paper and online, click the link marked ´telematica´ about 2/3 down the page that you access through

THIS LINK

For other autonomous regions, just Google ´hojas de reclamación´ and the name of your region´s governing body to bring up the information.

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Please note: The information provided is based upon our understanding of current legislation. It is not legal advice but is provided freely to enable you to be properly informed. We recommend that if you are considering taking action, you should seek professional advice.

How Can Citizens Advice Bureau Spain Benefit You?

As an expatriate living in Spain; do you find that the Spanish bureaucratic system can be disconcerting? Have you discovered that the simplest of transactions are difficult to conclude? Find yourself searching for answers to problems only to discover that there is nowhere where you could find a solution? I am assuming that the answer is yes and that is why should be a member of our web site if you arent already.