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Thanks for using our website and services (“Services”). The Services are provided by Citizens Advice Bureau Spain (“Citizens Advice Bureau Spain or CAB Spain”).
By using our Services, you are agreeing to our privacy policy. Please read it carefully.
The appointed person responsible for the treatment of your personal data in compliance with the European Data Protection Reglament is Richelle de Wit.
We collect information from you when you register on our site, place an order, use our Services, subscribe to our newsletter, respond to a survey or fill out a form.
When registering on our site or using our Services, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, payment information and/or other details. You may, however, visit our site anonymously – See ‘Do we use cookies?’ lower down in our Privacy Policy.
Google, as a third party vendor, may use cookies to serve ads on this site.
Google’s use of the DART cookie enables it to serve ads to you based on your visit to this site and other sites on the Internet.
You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at google.com.
Any of the information we collect from you may be used in one of the following ways:
The email address you provide for your account, may be used to send you information and updates pertaining to your account, in addition to receiving occasional organisation news, updates or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future promotional emails, we include detailed ‘unsubscribe’ instructions at the bottom of each email. You can control which email notification you receive within your Account/Settings/Email menu when logged in to your account. It is NOT possible to unsubscribe from emails sent as a necessary part of administering your account or Services.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment Gateway providers database, only to be accessible by those authorized with special access rights to such systems, who are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes. (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information).
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. The types of cookies used are as follows:
Category 1 — Strictly Necessary Cookies
These cookies are essential to enable you to browse around our websites and use their features. Without these cookies, services like shopping baskets and e-billing cannot be provided.
Category 2 — Performance Cookies
These cookies collect information about how you use our websites — for instance, which pages you go to most. This data may be used to help optimize our websites and make them easier for you to navigate. These cookies are also used to let affiliates know if you came to one of our websites from an affiliate and if your visit resulted in the use or purchase of a product or service from us, including details of the product or service purchased. These cookies don’t collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous.
Category 3 — Functionality Cookies
These cookies allow our websites to remember choices you make while browsing. For instance, we may store your geographic location in a cookie to ensure that we show you our website localized for your area. We may also remember preferences such as text size, fonts, and other customisable site elements. They may also be used to keep track of what has been viewed to avoid repetition. The information these cookies collect will not personally identify you, and they cannot track your browsing activity on other websites.
To disable or modify cookie behaviour on your browser click on one of the links below:
If you have accepted our cookies policy and want to reset this preference the click here: [delete_cookies]
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, NON-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not knowingly collect any information from anyone under 13 years of age. Our website and services are all directed to people who are at least 13 years old or older.
This online privacy policy applies only to information collected through our website and not to information collected offline.
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website here
By using our site, you consent to our online privacy policy, as detailed on this page.
If we decide to change our privacy policy, we will post those changes on this page.
If there are any questions regarding this privacy policy you may contact us here Contact Us or, if you have an account, by sending a message to one of our moderators.
EU COOKIE NOTIFICATION
The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.