Since the 30th of March, the following rules are in place with regards to funerals and wakes.
It is no longer allowed to organise or participate in wakes, not in private homes, not in funeral homes.
The celebration of religious or civil funeral ceremonies will be postponed until the end of the state of alarm, without prejudice to the possibility provided in the following paragraph.
Attendance at the actual funeral service limited to 3 persons, apart from the minister or person with a similar role during the service. And maintain a distance of 1 to 2 meters.
As funeral parlors and crematoria appeared to abuse this crisis by raising their prices, the government has established the following.
During the period of validity of the state of alarm, the prices of funeral services may not be higher than the prices in force prior to March 14, 2020.
In the case of services already paid at prices higher than those established prior to March 14, 2020, the company must automatically initiate the return of the difference, recording the actions carried out for this purpose in the event that it cannot be carried out. In this case, the client/consumer will have six months from the end date of the alarm status to request the corresponding refund.
The funeral service companies must provide the consumer, prior to contracting the service, a budget broken down for each of the concepts included in it and the price list in force prior to March 14, 2020, even in the supposing that it is necessary to carry out specific actions as a consequence of the deaths caused by COVID-19.
Regarding the services or products contracted that cannot be enjoyed or delivered to the consumer due to the measures implemented under Royal Decree 463/2020 and its implementing regulations, the amounts or sums corresponding to said services will be returned to the consumer or user.
Failure to comply with any of the obligations established in this section will be considered an infraction for the purposes of the provisions of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.
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